Terms of Service

TradeFlow OS is a cloud-based platform that enables commodity trading professionals to create and manage trade documents, conduct sanctions screening, manage deal pipelines, establish provenance records, and build a verified trading reputation score.

You must be at least 18 years old and able to form a legally binding contract to use TradeFlow OS. By creating an account, you represent that you meet these requirements and that the information you provide is accurate and complete.

You are responsible for maintaining the security of your account credentials. Notify us immediately at legal@tradeflow-os.com if you suspect unauthorized access.

You may not share your account with others or create accounts on behalf of third parties without authorization.

You agree not to:

• Use the platform for any unlawful purpose or in violation of applicable sanctions laws.
• Submit false or fraudulent information in documents, screenings, or your profile.
• Attempt to circumvent sanctions compliance by providing misleading screening data.
• Reverse engineer, decompile, or extract source code from the platform.
• Use automated scripts or bots to access the platform without written consent.
• Transmit malware, viruses, or other harmful code.
• Infringe on any intellectual property rights of the Company or third parties.

You are solely responsible for your own compliance with applicable sanctions regulations, including OFAC, EU, UN, and UK OFSI. We strongly recommend consulting qualified legal counsel for compliance decisions. We are not liable for any enforcement actions, penalties, or losses arising from your reliance on screening results.

The AI Assistant generates trade documents and analysis as suggestions only. All AI-generated content must be reviewed and validated by you before use in any commercial transaction. We make no warranty as to the accuracy, legal validity, or suitability of AI-generated documents for any specific transaction or jurisdiction.

Paid plans are billed monthly or annually in advance. All fees are non-refundable except as required by law or explicitly stated.

We reserve the right to change pricing with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

Failure to pay may result in suspension or termination of your account.

Your use of TradeFlow OS is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

For users located in the European Union or European Economic Area (EU/EEA), the EU General Data Protection Regulation (GDPR) applies to our processing of your personal data. We are committed to meeting our obligations under GDPR and ensuring your data is handled lawfully, fairly, and transparently.

Full details of how we collect, use, store, and protect your personal data are set out in our Privacy Policy, including the legal bases for processing, your rights as a data subject, and our international data transfer safeguards.

Regardless of the governing law specified in these Terms, users in the EU/EEA retain all rights granted to them under GDPR. Nothing in these Terms limits or restricts those rights.

Upon account deletion, your personal data will be deleted within 30 days, except where retention is required by law for compliance, regulatory, or accounting purposes.

Business-tier users who act as data controllers and require a formal Data Processing Agreement (DPA) may request one by contacting legal@tradeflow-os.com.

The TradeFlow OS platform, including its design, code, and features, is owned by GBF Services and protected by intellectual property laws.

You retain ownership of the content you create (documents, deal data, provenance records). You grant us a limited license to store and process this content to provide the service.

You may terminate your account at any time from Settings. We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to other users or the platform. Upon termination, your right to access the platform ceases immediately.

Following termination, your personal data will be deleted within 30 days. Some data may be retained beyond this period where required for legal, compliance, or accounting purposes, as described in our Privacy Policy.

To the maximum extent permitted by law, GBF Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of TradeFlow OS. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. We will notify you of material changes by email or platform notice. Continued use after changes constitutes acceptance.

For legal inquiries, contact: